Behavioral health·Psychiatry·Therapy·General practice·Boca Raton, FL (561) 843-4030
Home/Results
How we measure results

The metrics we track — and share as clients agree.

Every Glatzel Group engagement is measured against the same core revenue-cycle metrics. We report them monthly, review them with you quarterly, and publish results here only when a client agrees to share.

What we track for every client

The KPIs that decide whether your billing is working.

01

Clean-claim rate on first submission

Percentage of claims paid without rework on the first pass. The single most predictive number in a revenue cycle — everything downstream flows from it.

02

Days from date-of-service to payment

How long your money is stuck in the cycle. Tracked by payer so you can see who's slow and who's fast.

03

Denial rate + top denial reasons

How often claims come back — and why. Categorized so patterns are visible and appeals are targeted where they'll win.

04

A/R aging buckets

How your accounts receivable is aging: 0–30, 31–60, 61–90, 91–120, and 120+ days. Where the dollars sit tells us where to focus.

05

Collection rate vs. allowable

How much of what you were contractually owed you actually collected. Reveals underpayments most practices never notice.

06

Appeal win rate by payer

Which payers fold on the first appeal and which fight — so we know where the leverage is, and you know where your risk lives.

Testimonials

What practices say after Glatzel Group takes over.

"

We were writing off $30K a quarter on aged claims before. Six months in, our aged buckets are the smallest they've been in five years.

Practice ManagerBehavioral Health Group · Palm Beach County
"

Parity-rule appeals used to lose us. Their team writes them so airtight the payer caves on the first round now.

Practice OwnerPsychiatry Practice · Broward County
"

The monthly report alone is worth what we pay. I finally understand where every dollar is in the cycle.

Practice OwnerFamily Practice · Boca Raton

De-identified aging only · No obligation · Bilingual (English & Spanish)

Send us an aging report. We'll show you what's recoverable.

Share a de-identified A/R aging report and we'll review your outstanding balances, 30/60/90/120+ day aging trends, payer issues, denial patterns, and recovery opportunities — at no cost and with no obligation. No PHI required.

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