Glatzel Group is a medical-billing practice based in Boca Raton, Florida — serving healthcare practices nationwide — built around the hardest discipline in the field (behavioral health) and run in-house, never offshore.
Most billing companies are call centers that touch a thousand specialties and master none. Glatzel Group is the opposite: a focused, in-house team in Boca Raton that went deep on behavioral health and brought that rigor to every practice we serve — solo practitioners, group practices, and growing healthcare organizations across every specialty.
Every account has named people on it — you know who works your claims and you can reach them. We run the entire cycle from Boca Raton, with no overseas hand-offs and no patient data ever exchanged through insecure channels. Personalized service is the difference: managed by experienced medical billing professionals, not call-center representatives. And we tie our incentives to yours: a risk-reversed engagement with no setup fee, because if you don't get paid, neither do we.
Our team supports practices and patients in both English and Spanish, from front-office eligibility conversations to patient-statement inquiries.
Behavioral-health billing is governed by rules most billers never learn — parity law, prior authorizations, session limits, psychotherapy add-on logic. We chose to master the hardest discipline first. The result is a standard of denial management and appeals work that carries into every specialty we serve — psychiatry, therapy, internal medicine, family practice, pediatrics, cardiology, orthopedics, and beyond.
Based in Boca Raton, we serve healthcare practices across the country. Named people on every account — a real team, in your time zone, who answer the phone.
The full cycle runs here. No offshore call centers, no anonymous queues.
You know who works your claims and how to reach them.
The hardest discipline in billing, mastered — and applied everywhere.
No PHI through the website; secure channels only after engagement.
No setup fee. If you don't get paid, we don't get paid.
A monthly KPI report that actually tells you where your money is.
De-identified aging only · No obligation · Bilingual (English & Spanish)
Share a de-identified A/R aging report and we'll review your outstanding balances, 30/60/90/120+ day aging trends, payer issues, denial patterns, and recovery opportunities — at no cost and with no obligation. No PHI required.