Patient balances billed with statements patients actually understand — and a real human on the phone (English or Español) when they don't. Patient billing without burning the relationship your providers spent years building.
Not a wall of CPT codes.
English and Español — real staff, not a translation service.
For balances patients can't pay in one lump.
Where the PM system supports it, so patients can pay online.
Card, ACH, and check.
For aging balances — without jumping straight to collections.
Patients aren't billed for something the payer should have covered.
Patient balances are a growing share of practice revenue as high-deductible plans keep proliferating. And patient collections are wildly harder than payer collections — because the patient is your patient. Aggressive collection tactics work short term and destroy provider relationships long term. The right approach is clarity, patience, and a real person patients can talk to. That combination collects more revenue and preserves the relationship — the two goals a lot of billing teams end up trading against each other.
De-identified aging only · No obligation · Bilingual (English & Spanish)
Share a de-identified A/R aging report and we'll review your outstanding balances, aging trends, payer patterns, and recovery opportunities — at no cost and with no obligation.