Behavioral health·Psychiatry·Therapy·General practice·Boca Raton, FL (561) 843-4030
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Service 5 of 8 · Full RCM

Every denial worked, categorized, and appealed — not written off.

Denials aren't the end of a claim — they're a signal. We route every one to a root cause, write appeals where appeals will win, and fix the upstream process so the same denial doesn't recur.

What's included

Denial management & appeals — what we handle.

01

Denial categorization

By reason code and root cause, not just by payer.

02

First-level appeals

Drafted with the specific documentation and policy language the payer requires.

03

Second-level & external appeals

Where the denial warrants continued pursuit.

04

MHPAEA parity-rule appeals

For behavioral-health denials — a Glatzel Group specialty.

05

Medical-necessity appeals

With the specific clinical language payer reviewers respond to.

06

Root-cause reporting

So denial patterns get fixed at the source.

07

Per-payer appeal win-rate tracking

You know which payers fight and which fold.

Why it matters.

Most practices work about half of their denials. The other half get parked, forgotten, or written off — not because they were unappealable, but because there wasn't time to work them properly. Meanwhile the same root causes keep generating new denials, so the queue never gets shorter. Working denials well is one of the single highest-leverage things a billing team does — and fixing the upstream issue means the denial doesn't recur next month.

The rest of the cycle

Every link in the revenue cycle — end-to-end or à la carte.

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De-identified aging only · No obligation · Bilingual (English & Spanish)

Send us your aging report. We'll identify potential missed revenue and opportunities for recovery.

Share a de-identified A/R aging report and we'll review your outstanding balances, aging trends, payer patterns, and recovery opportunities — at no cost and with no obligation.

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